🇨🇦 Serving Canadian Seniors

Tech Help for Seniors That Comes to You — Patient, Friendly, Plain English

No confusing jargon. No rushing. We sit beside you, fix your tech, and make sure you feel comfortable before we leave.

📞 Call to Book a Visit See Our Services ↓
Friendly tech helper assisting seniors with their tablets
🏠 We come to your home
🗣️ No tech jargon — ever
🤝 We never rush you
🔒 Your privacy protected
Sound Familiar?

Do Any of These Sound Like You?

You are not alone. These are the things we fix every single day.

📶My internet keeps dropping and I don't know why→
📧I can't get into my email account anymore→
🖨️My printer stopped working out of nowhere→
🐌My computer has become very slow→
😰A scary message popped up saying I have a virus→
📱I got a new phone and can't figure it out→
📹I want to video call my family but don't know how→
🔑I keep forgetting my passwords→

Need help with:

You are not alone — we hear this all the time. Give us a call and let us know how we can help. We will come to your home, fix the problem, and explain everything in plain language.

📞 Call Us Now — (705) 528-4582 ✉️ Or Send Us an Email

Our Services

Choose the Help That's Right for You

All visits are at your home, at your pace. No stores. No line-ups. No confusion.

🛠️
Basic Home Visit
"Come fix my biggest tech frustrations"
$129
Up to 75 minutes · Up to 3 devices
  • ✓ Fix your top tech problems first
  • ✓ Wi-Fi, email, printer, apps, and settings
  • ✓ Install important updates safely
  • ✓ Everything explained in plain language
  • ✓ Written "what to do next" note left with you
📞 Book a Basic Visit
⭐ Most Popular
🛡️
Safe Tech Setup
"Make my devices safer and easier to use"
$229
Up to 2 hours · Up to 5 devices
  • ✓ Everything in the Basic Visit
  • ✓ Security software installed and set up
  • ✓ Scam protection walkthrough
  • ✓ Password clean-up and safer sign-in
  • ✓ Email hardening and browser clean-up
  • ✓ Photo and file backup check
  • ✓ Written summary sent to family if you wish
📞 Book a Safe Tech Setup
👑
VIP Family Plan
"I want someone I can always call"
$549.99/year
Just over $1.50 a day — one visit included every month
  • ✓ One in-home tech-help visit included every month (12 a year)
  • ✓ Unlimited phone and remote help, business hours
  • ✓ Priority booking — seen within 1–2 days
  • ✓ Quarterly remote safety check
  • ✓ Extra visits billed to your card on file ($79 each)
  • ✓ Optional family updates after each visit
  • ✓ One trusted person to call — always
📞 Ask About the Family Plan
Add On Anytime

Need Something Extra?

Just ask us — we can add any of these to your visit.

Same-week urgent visit+$49
New device setup or data transfer+$59
Printer, smart TV, or smart home device+$29
Extra 30 minutes in-home+$40
Password manager setup+$25
Backup drive setup (drive not included)+$39
Never Locked Out

Make Sure Your Family Is Never Locked Out

So much of life lives online now — email, photos, banking, subscriptions. If something ever happens to one partner, the other is too often locked out of all of it, at the hardest possible time. We help you put a calm, simple plan in place — patiently, and with no pressure — so the people you love are always taken care of.

  • ✓ A clear, encrypted record of your important accounts — kept secure, and you choose what goes in it
  • ✓ A password manager set up and explained in plain English, so nothing is ever lost again
  • ✓ A simple "in case of emergency" plan, so a trusted family member can step in when it matters
  • ✓ Locked out right now? We help you safely recover access to your email, accounts, and devices
  • ✓ Everything explained gently and patiently — and your passwords stay in your hands unless you choose our secure vault

As with every visit: we never ask for your banking, we never take remote control, and you choose whether we keep any passwords.

Learn more about Digital Legacy →

🔐 Password & Digital Legacy
$249
per person
$350
for a couple
VIP Family Plan members save $50
One-time setup, in your home · at your pace
📞 Ask About Digital Legacy
Stay Safe Online

5 Rules That Keep You Safe From Scammers

Scammers target seniors every day. These 5 rules can protect you — and we explain them during every visit.

1
Never trust scary pop-up messages — close them without calling any number
2
Never let a stranger take control of your computer remotely
3
Never pay anyone using gift cards — real companies never ask for this
4
When in doubt, hang up and call the company's official number yourself
5
Microsoft and Apple will never call you out of the blue about a problem
Our Promise to You

What We Will and Won't Do

We are honest about what we do, because your trust matters more than any sale.

✅ We only help with home devicesNot business computers or office networks — just your personal tech at home.
✅ You choose what we keepBy default your passwords stay with you; if you choose our secure vault, we store only what you pick — encrypted, opened only to help you.
✅ We don't touch banking or tax accountsUnless you are sitting with us and fully in control of the screen.
✅ We are honest about limitsIf your device has serious damage or a major virus, we will tell you — and refer you to the right specialist.
✅ Hardware and subscriptions are separateAny physical parts, drives, or paid software are billed separately. No hidden charges.
✅ Your privacy is respected alwaysWe explain everything we do and ask before making changes.
Get in Touch

Ready for a Visit?

Give us a call or send an email. We are friendly, patient, and happy to answer any questions before you book.

📞 (705) 528-4582
📞
Phone
(705) 528-4582
✉️
Email
jacky@seniorhelp.tech
🏠
Service Area
We Come to You

Business hours: Monday to Friday, 9 am – 5 pm · Saturday by appointment